FAQ
Are your products authentic?
Yes. At Roids Base, we are fully committed to supplying only safe, genuine, and effective medications.
All products are sourced exclusively from licensed manufacturers and pharmacies. We implement rigorous quality control procedures to ensure compliance with regulatory standards and to guarantee product safety.
We do not sell counterfeit or fake medicines. You can trust that everything we offer is authentic and designed to support your health and wellbeing.
How long does the ordering and shipping process take?
Once your order is submitted, a confirmation email with payment instructions is sent immediately. If you don’t receive this email within a few hours, please check your spam folder or contact us.
Upon receipt of payment, your order is processed and dispatched within 24 hours. Shipping time varies depending on several factors including shipping method, postal service efficiency, customs clearance, and international transit. While we provide estimated delivery times, they are based on past experience and may vary.
Is there a limit to how much I can order?
There are no quantity limits on orders. However, we strongly recommend consulting a local expert or customs official regarding import regulations in your country before ordering large quantities.
Is it legal to buy your products?
Laws regarding pharmaceutical imports differ by country. We advise consulting a qualified legal professional to understand the specific regulations applicable in your region.
Is Roids Base a legitimate business?
Yes. We are a licensed and professional mail-order pharmacy service, operating for over 10 years. We specialize in supplying original anabolic steroids and other bodybuilding-related pharmaceuticals online, without requiring a prescription.
Can I order through a method other than your website?
No. Our services are designed specifically for internet-based orders. All purchases must be made through our website.
How can I get in touch with you?
You can reach our sales and support team through the contact form on our website or by email. We operate entirely online to better serve our global customer base.
How do I place an order?
- Browse the site and select the products you wish to purchase.
- Add them to your cart (minimum order is $100 USD).
- Once your cart meets the minimum requirement, click the Checkout button.
- Follow the instructions provided to complete your purchase.
What does your customer service include?
We offer responsive, end-to-end customer support — from order assistance to post-purchase care — with full transparency and communication throughout the process.
Payment Questions
Why are your prices so low?
We buy in bulk, which allows us to offer competitive prices. Our focus is on customer satisfaction and long-term relationships, not high profit margins.
Where do I send my payment?
Payment instructions are emailed to you after your order is placed. Please follow them carefully to prevent any delays.
What payment methods do you accept?
We accept Bitcoin and Bank Transfers.
Bank transfers can be sent from any international bank.
We do not accept PayPal or credit cards due to the restrictions imposed by financial service providers on pharmaceutical products.
Shipping Questions
How are products packaged and shipped?
Orders are packaged discreetly to ensure privacy and safety. Items are wrapped in carbon photo paper to prevent X-ray inspection. No company name is displayed on the packaging.
Orders are dispatched within 1–2 business days after payment and shipped via priority airmail. Please note: our shipments are not trackable.
What about large/bulk orders?
Large orders are divided into multiple discreet packages if necessary. Each parcel is repackaged with the same level of care and discretion as smaller orders.
How long does delivery take?
- Domestic Shipping:
Standard and expedited delivery available. Estimated arrival: 2–4 business days depending on your location. - International Shipping:
- Standard: 4–7 business days
- Express: 3–5 business days
Delivery times may vary depending on your region and the chosen shipping method.
What are the shipping costs?
- Standard Shipping: $8 USD
- Express Shipping: $18 USD
Do you ship to P.O. Boxes?
Yes, we do.
Is a signature required upon delivery?
No signature is required. Orders are delivered directly without the need for you to be present.
Where do you ship from?
We operate warehouses in the United States, Canada, Europe, Australia, and Singapore.
This global network allows us to offer faster, localized shipping options. Most orders are dispatched within 24–48 hours.
Do you ship worldwide?
Yes, we deliver to over 100 countries globally.
Thanks to our multiple regional warehouses and trusted shipping partners, we offer reliable and timely delivery — with both free and expedited shipping options available. Tracking details are provided whenever possible.